Avoiding conflict (Leadership)
It’s fine. It’s just…banter.
 
• A good leader is not afraid of conflict.
• Tackle conflict swiftly - if you ignore the situation it will only get worse. 
• Remain calm and focus on the issues. 
• Listen to all sides of the argument, treating both parties with trust and respect.
 
Trainer Tools
Leadership Sins Workshop Guide
 Documents
LDR-ESS Leadership sins Infographic
Leadership Essentials Summary Infographic


Avoiding conflict features Robert Webb (Peep Show) and Sally Phillips (Bridget Jones's Diary).