Body language (Communication)
This is my giant desk castle

DON’T
• Adopt ‘status’ positions
• Build barriers
• Fold arms defensively
• Used closed hand gestures

DO
• Use friendly eye-contact
• Use open hand gestures
• Echo posture
 
Trainer Tools
Body language & assertiveness workbook guide
Personal Action Plan
Workplace Essentials Summary Infographic
Documents
Workplace Essentials Summary Infographic