Mr Chatty (Customer Service)
My cousin Beryl bought one like this
 
If you have a chatty customer, use closed questions to keep them on subject, and don’t give up – even if they do drive you up the wall.

• Keep them on subject
• Don’t give up
 
Trainer Tools
Customer Types Workshop Guide
Personal Action Plan
 Documents
CSE-ESS Customer Types Infographic
Customer Service Essentials Summary Infographic